How To Fix V4351 - Purchase order &1, item &2 still open

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 351

• Message text: Purchase order &1, item &2 still open

What causes this issue?

You want to reject a sales order item with individual procurement.
However, the associated purchase order item &V1&/&V2& is still fully
open. This means there is no goods receipt or supplier invoice for this
order item.

System Response

You cannot reject the sales order item.

How to fix this error?

Check whether you can reject the purchase order item that belongs to the
sales order item. You reject the purchase order item by setting the
deletion indicator in the purchase order item. If necessary, get in
touch with your supplier beforehand to clarify whether you can reject
the purchase order item, or whether the supplier insists upon the
contract being fulfilled.
Once you have rejected the purchase order item, you can also reject the
sales order item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4351 - Purchase order &1, item &2 still open ?

  The SAP error message V4351 indicates that a purchase order (PO) is still open, which means that there are outstanding items or activities related to that PO that have not been completed. This error typically arises in the context of logistics and procurement processes within SAP.
  Cause:
  
  Open Items: The purchase order has items that are still open, meaning they have not been fully received or invoiced.
  Incomplete Processing: There may be pending goods receipts or invoice receipts that have not been processed.
  Status of the PO: The purchase order may be in a status that does not allow for certain actions to be taken (e.g., it may be blocked or in a pending state).
  Delivery Schedules: If the PO is linked to a delivery schedule, there may be outstanding deliveries that have not yet been fulfilled.
  
  Solution:
  
  Check Open Items: Review the purchase order in question to identify any open items. You can do this by navigating to the PO in SAP and checking the item details.
  Process Outstanding Deliveries: If there are outstanding goods receipts or invoices, ensure that these are processed. This may involve receiving goods or entering invoices against the PO.
  Review PO Status: Check the status of the purchase order. If it is blocked or in a pending state, you may need to resolve any issues that are causing this status.
  Close the PO: If all items have been received and invoiced, you can close the purchase order. This may involve setting the PO to a closed status in the system.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling purchase orders and resolving related issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like ME23N (Display Purchase Order) to view the details of the PO and identify any open items.
  Reports: Utilize standard SAP reports to analyze open purchase orders and their statuses.
  User Roles: Ensure that you have the necessary permissions to view and modify purchase orders in SAP.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional expert in procurement.
  
  By following these steps, you should be able to identify the cause of the V4351 error and take appropriate actions to resolve it.