How To Fix V2520 - You must enter a return reason when the delivery deviation is &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 520

• Message text: You must enter a return reason when the delivery deviation is &1.

Self-Explanatory Message

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• What is the cause and solution for SAP error message V2520 - You must enter a return reason when the delivery deviation is &1. ?

  The SAP error message V2520 indicates that a return reason must be specified when there is a delivery deviation. This typically occurs in the context of processing returns or handling discrepancies in deliveries. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Delivery Deviation: The error arises when there is a discrepancy between what was delivered and what was expected (e.g., wrong item, damaged goods, etc.).
  Missing Return Reason: The system requires a return reason to be specified for tracking and reporting purposes. If this is not provided, the system will not allow the process to continue.
  
  Solution:
  To resolve the error, you need to enter a return reason in the relevant field. Here are the steps to do this:
  
  Access the Return Delivery Document: Navigate to the return delivery document where the error occurred.
  Locate the Return Reason Field: Find the field designated for the return reason. This is usually labeled as "Return Reason" or similar.
  Select or Enter a Return Reason: Choose an appropriate return reason from the dropdown list or enter a valid return reason code. Ensure that the reason aligns with the nature of the delivery deviation.
  Save the Document: After entering the return reason, save the document to proceed with the return process.
  
  Related Information:
  
  Return Reasons: Return reasons are typically predefined in the system and can be configured in the SAP system settings. They help in categorizing the reasons for returns, which can be useful for analysis and reporting.
  Configuration: If you need to add or modify return reasons, this can usually be done in the SAP Customizing Implementation Guide (IMG) under the relevant logistics or sales and distribution settings.
  Documentation: Refer to SAP documentation or help files for more details on handling returns and managing delivery deviations.
  User Permissions: Ensure that you have the necessary permissions to edit return reasons and process return deliveries in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.