How To Fix V1568 - Value & is not defined for customer group 1

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 568

• Message text: Value & is not defined for customer group 1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V1568 - Value & is not defined for customer group 1 ?

  The SAP error message V1568 indicates that a specific value is not defined for a customer group in the system. This error typically arises in the context of sales and distribution (SD) when trying to process sales documents, such as sales orders or quotations, where the system expects certain configurations or data to be present.
  Cause:
  The error message "V1568 Value & is not defined for customer group 1" usually occurs due to one of the following reasons:
  
  
  Missing Configuration: The value that is being referenced (indicated by the placeholder "&") is not defined in the system for the specified customer group (in this case, customer group 1). This could be related to pricing, discounts, or other sales-related data.
  
  
  Incorrect Master Data: The customer master data or material master data may not have the necessary entries for the specified customer group.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the customer or sales area may not have the required condition types or values defined for the customer group.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the customer group is correctly assigned and that all necessary fields are filled out.
  
  
  
  Review Condition Records:
  
  Use transaction code VK13 to check the condition records for pricing, discounts, or other relevant conditions.
  Ensure that there are valid condition records for the customer group in question.
  
  
  
  Check Pricing Procedure:
  
  Review the pricing procedure assigned to the sales area of the customer (transaction code V/08).
  Ensure that the pricing procedure includes the necessary condition types for the customer group.
  
  
  
  Define Missing Values:
  
  If you identify that a specific value is indeed missing, you can create or update the necessary condition records using transaction code VK11 to define the missing values for the customer group.
  
  
  
  Consult with Configuration Team:
  
  If you are unsure about the configuration or how to proceed, consult with your SAP configuration team or a functional consultant who specializes in SD.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 / VD03: Display Customer Master
  VK13: Display Condition Records
  VK11: Create Condition Records
  V/08: Maintain Pricing Procedures
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition records.
  
  
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.