How To Fix V1155 - Credit check: maximum document value exceed

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 155

• Message text: Credit check: maximum document value exceed

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> crit. fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successful
'NOK' - check negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1155 - Credit check: maximum document value exceed ?

  The SAP error message V1155, which states "Credit check: maximum document value exceeded," typically occurs during the sales order processing when the total value of the sales document exceeds the allowed credit limit for the customer. This is part of SAP's credit management functionality, which is designed to help organizations manage their credit risk.
  Cause:
  
  Customer Credit Limit Exceeded: The primary cause of this error is that the total value of the sales order exceeds the customer's credit limit set in the system.
  Credit Management Settings: The credit management settings in SAP may be configured to enforce strict credit checks, which can lead to this error if the order value surpasses the defined limits.
  Document Value Calculation: The system calculates the document value based on the items in the sales order, including any discounts, taxes, and additional charges. If this total exceeds the customer's credit limit, the error will be triggered.
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer's credit limit in the customer master data (transaction code FD03 for display).
  If necessary, increase the credit limit to accommodate the sales order value (transaction code FD02 for change).
  
  
  
  Adjust Sales Order Value:
  
  If increasing the credit limit is not an option, consider adjusting the sales order by reducing the quantity or value of items being ordered.
  
  
  
  Credit Management Configuration:
  
  Review the credit management settings in the system (transaction code OB45 for credit control area settings) to ensure they align with your business requirements.
  You may want to adjust the credit check settings to allow for higher document values or to change the type of credit check being performed.
  
  
  
  Check for Open Items:
  
  Ensure that there are no outstanding invoices or open items that may be affecting the customer's available credit.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about changing credit limits or settings, consult with your finance or credit management team to ensure compliance with company policies.
  
  
  
  Related Information:
  
  Credit Management in SAP: SAP provides various tools and configurations for managing customer credit, including risk categories, credit limits, and credit checks during sales order processing.
  Transaction Codes:
  
  FD03: Display Customer Master Data
  FD02: Change Customer Master Data
  OB45: Configure Credit Control Area
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error handling.
  
  By following these steps, you should be able to resolve the V1155 error and proceed with the sales order processing.