How To Fix V1156 - Credit check: maximum document value exceeded (cannot be saved)

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 156

• Message text: Credit check: maximum document value exceeded (cannot be saved)

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> crit. fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successful
'NOK' - check negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1156 - Credit check: maximum document value exceeded (cannot be saved) ?

  The SAP error message V1156, which states "Credit check: maximum document value exceeded (cannot be saved)," typically occurs during the sales order processing when the total value of the order exceeds the maximum credit limit set for the customer. This is part of SAP's credit management functionality, which is designed to prevent sales orders that could lead to financial risk for the company.
  Cause:
  
  Customer Credit Limit Exceeded: The total value of the sales order exceeds the credit limit assigned to the customer in the system.
  Credit Management Settings: The credit management settings in SAP may be configured to enforce strict credit checks, which can lead to this error if the order value surpasses the allowed limit.
  Document Value Calculation: The system calculates the document value based on the items in the order, including any additional costs (like freight or taxes), which may push the total over the limit.
  Credit Exposure: The customer's current credit exposure (existing orders, deliveries, invoices) may already be high, contributing to the exceeded limit.
  
  Solution:
  
  Review Customer Credit Limit: Check the credit limit assigned to the customer in the customer master data (transaction code XD02 or VD02 for sales area data). If necessary, increase the credit limit after proper authorization.
  Adjust Sales Order Value: Modify the sales order by reducing the quantity or value of items to bring the total below the credit limit.
  Check Credit Exposure: Review the customer's current credit exposure to see if there are existing orders or invoices that are contributing to the high exposure. This can be done using transaction code FD32 (Display Customer Credit Management).
  Credit Management Configuration: If the credit management settings are too strict for your business needs, consider adjusting the configuration in the SAP system. This may involve working with your SAP Basis or functional consultant.
  Temporary Override: If immediate action is required and the situation is justified, a temporary override of the credit limit can be performed by an authorized user, but this should be done with caution and proper documentation.
  
  Related Information:
  
  Transaction Codes:
  
  XD02 / VD02: Change Customer Master Data
  FD32: Display Customer Credit Management
  VA01: Create Sales Order
  VA02: Change Sales Order
  
  
  Credit Management Settings: Review the configuration settings in the SAP system related to credit management, which can be found in the SPRO transaction under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Credit Management.
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error handling.
  
  Best Practices:
  
  Regularly monitor customer credit limits and exposures to prevent disruptions in order processing.
  Ensure that the credit management policies align with the company's risk tolerance and business strategy.
  Train relevant staff on how to handle credit checks and the implications of exceeding credit limits.
  
  By following these steps, you should be able to resolve the V1156 error and manage customer credit effectively within your SAP system.