How To Fix USMD5_SSW013 - Error in getting proper agent group; no agent group found

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD5_SSW - Single Step Workflow Message

• Message number: 013

• Message text: Error in getting proper agent group; no agent group found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD5_SSW013 - Error in getting proper agent group; no agent group found ?

  The SAP error message USMD5_SSW013 indicates that there is an issue with the system not being able to find a proper agent group. This error typically occurs in the context of SAP Master Data Governance (MDG) when the system is trying to determine the appropriate agent group for a specific process or task.
  Causes:
  
  Missing Configuration: The agent group may not be configured correctly in the system. This could be due to missing entries in the relevant customizing settings.
  Authorization Issues: The user may not have the necessary authorizations to access the agent group.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that define agent groups.
  Incorrect Process Configuration: The process or workflow that is being executed may not be correctly set up to reference the appropriate agent group.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant customizing settings in SAP (usually found under SPRO) and verify that the agent groups are correctly defined.
  Ensure that the agent group is assigned to the relevant process or workflow.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user executing the process has the necessary permissions to access the agent group.
  
  
  
  Data Validation:
  
  Use transaction codes like SE11 or SE16 to check the relevant tables (e.g., USMD_AGENT_GROUP) for any inconsistencies or missing entries.
  Ensure that the agent group is active and properly maintained.
  
  
  
  Process Configuration:
  
  Review the workflow or process configuration to ensure that it is correctly set up to reference the agent group.
  If necessary, consult the documentation or SAP notes related to the specific process you are working with.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for troubleshooting.
  Documentation: Review the SAP Help Portal for documentation related to Master Data Governance and agent group configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.