How To Fix UPX_KPI709 - Incorrect settings for characteristic &1 in planning level &2 of area &3

SAP Error Message - Details

• Message type: E = Error

• Message class: UPX_KPI - CRM Planning Services Messages

• Message number: 709

• Message text: Incorrect settings for characteristic &1 in planning level &2 of area &3

What causes this issue?

Planning level &V2& of planning area &V3& is used by a planning
function for the definition of an access method. For this reason,
characteristic &V1&, which was transferred to the planning function as
parameter KN_IN, has to be found in planning level &V2&. In this
planning level, selection must not be chosen in the package for this
characteristic.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the settings for characteristic &V1& in planning level &V2& of
planning area &V3&, or change the value of the parameter KN_IN.
For more information about how you use planning areas of the knowledge
base to define access methods, see the documentation in the SAP Library
under <LS>Business Planning and Simulation -> Planning Applications ->
Customer Relationship Analytics -> Sales and Promotion Planning for the
Consumer Goods Industry</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPX_KPI709 - Incorrect settings for characteristic &1 in planning level &2 of area &3 ?

  The SAP error message UPX_KPI709 indicates that there are incorrect settings for a characteristic in a planning level within a specific area. This error typically arises in the context of SAP Integrated Business Planning (IBP) or SAP Analytics Cloud (SAC) when working with planning models and characteristics.
  Cause:
  
  
  Incorrect Characteristic Settings: The characteristic specified in the error message (&1) may not be properly configured in the planning level (&2) or the area (&3). This could include issues such as:
  
  The characteristic is not included in the planning level.
  The characteristic is not defined correctly in the planning area.
  The characteristic has incompatible data types or attributes.
  
  
  
  Missing or Inconsistent Data: The data for the characteristic may be missing or inconsistent, leading to issues when trying to execute planning functions or calculations.
  
  
  Model Configuration Issues: There may be issues with the overall configuration of the planning model, including relationships between characteristics, key figures, and planning levels.
  
  
  Solution:
  
  
  Check Planning Level Configuration:
  
  Go to the planning level configuration in the SAP IBP or SAC.
  Verify that the characteristic (&1) is included in the planning level (&2).
  Ensure that the characteristic is correctly defined and has the appropriate attributes.
  
  
  
  Review Planning Area Settings:
  
  Check the planning area configuration to ensure that the characteristic is defined correctly.
  Make sure that the characteristic is compatible with the key figures and other characteristics in the planning area.
  
  
  
  Data Consistency Check:
  
  Run a data consistency check to identify any missing or inconsistent data related to the characteristic.
  Ensure that all necessary data is loaded and available for the planning process.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for specific guidelines on configuring planning levels and characteristics.
  Look for any notes or updates related to the error message UPX_KPI709 in the SAP Support Portal.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the planning level and characteristic settings to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP IBP or SAC to better understand the configuration of planning levels and characteristics.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.