How To Fix UPX_KPI711 - Key figure &1 is not found in planning level &2 of area &3

SAP Error Message - Details

• Message type: E = Error

• Message class: UPX_KPI - CRM Planning Services Messages

• Message number: 711

• Message text: Key figure &1 is not found in planning level &2 of area &3

What causes this issue?

Key figure &V1& that was transferred to the planning function as
parameter KN_OUT or KN_FLAG is not contained in planning level &V2& of
planning area &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the value of parameter KN_OUT or KN_FLAG, or include key figure
&V1& in planning level &V2& of planning area &V3&.
For more information about the selection of parameters, see the
documentation in the SAP Library under <LS>Business Planning and
Simulation -> Planning Applications -> Customer Relationship Analytics
-> Sales and Promotion Planning for the Consumer Goods Industry</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPX_KPI711 - Key figure &1 is not found in planning level &2 of area &3 ?

  The SAP error message UPX_KPI711 indicates that a specific key figure is not found in the specified planning level of a particular area. This error typically occurs in the context of SAP Analytics Cloud (SAC) or SAP Integrated Business Planning (IBP) when working with planning models and key figures.
  Cause:
  
  Key Figure Not Defined: The key figure you are trying to access or use in your planning level is not defined in the model or planning area.
  Incorrect Planning Level: The planning level you are referencing does not include the specified key figure.
  Model Configuration Issues: There may be issues with the configuration of the planning model or area, such as missing or incorrectly set up key figures.
  Data Source Issues: The data source may not be correctly linked to the planning area or may not contain the required key figure.
  
  Solution:
  
  
  Check Key Figure Definition:
  
  Go to the planning model or area configuration in SAP IBP or SAC.
  Verify that the key figure (&1) is defined in the planning level (&2) of the specified area (&3).
  If it is not defined, you may need to create or add the key figure to the planning level.
  
  
  
  Review Planning Level Configuration:
  
  Ensure that the planning level you are using includes the key figure you are trying to access.
  If necessary, modify the planning level to include the required key figure.
  
  
  
  Validate Model Configuration:
  
  Check the overall configuration of the planning model to ensure that all key figures and planning levels are correctly set up.
  Look for any inconsistencies or errors in the model configuration.
  
  
  
  Data Source Verification:
  
  Ensure that the data source is correctly linked to the planning area and that it contains the necessary key figures.
  If there are issues with the data source, resolve them to ensure that the key figure can be accessed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring key figures and planning levels in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Help Portal: You can find detailed documentation on key figures and planning levels in the SAP Help Portal.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Training Resources: Consider SAP training resources or courses that cover planning models and key figures for a deeper understanding.
  
  By following these steps, you should be able to identify the cause of the UPX_KPI711 error and implement the necessary solutions to resolve it.