How To Fix UPX_KPI710 - Incorrect settings for characteristic &1 in planning level &2 of area &3

SAP Error Message - Details

• Message type: E = Error

• Message class: UPX_KPI - CRM Planning Services Messages

• Message number: 710

• Message text: Incorrect settings for characteristic &1 in planning level &2 of area &3

What causes this issue?

Planning level &V2& of planning area &V3& is used by a planning
function for the definition of an access method. For this reason, no
values are allowed to be selected in planning level &V2& for
characteristic &V1&, which was transferred to the planning function as
parameter KN_IN.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the settings for characteristic &V1& in planning level &V2& of
planning area &V3&.
For more information about how you use planning areas of the knowledge
base to define access methods, see the documentation in the SAP Library
under <LS>Business Planning and Simulation -> Planning Applications ->
Customer Relationship Analytics -> Sales and Promotion Planning for the
Consumer Goods Industry</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPX_KPI710 - Incorrect settings for characteristic &1 in planning level &2 of area &3 ?

  The SAP error message UPX_KPI710 indicates that there are incorrect settings for a characteristic in a planning level within a specific area. This error typically arises in the context of SAP Integrated Business Planning (IBP) or SAP Analytics Cloud (SAC) when working with planning models and characteristics.
  Cause:
  
  
  Incorrect Characteristic Settings: The characteristic specified in the error message may not be properly configured in the planning level. This could include issues such as:
  
  The characteristic is not included in the planning level.
  The characteristic is not activated or is inactive.
  The characteristic has incorrect data types or attributes.
  
  
  
  Planning Level Configuration: The planning level itself may have issues, such as:
  
  Missing or incorrect assignments of characteristics.
  The planning level may not be properly defined for the area in question.
  
  
  
  Data Model Issues: There may be inconsistencies in the data model that affect how characteristics are utilized in planning.
  
  
  Solution:
  
  
  Check Characteristic Configuration:
  
  Go to the configuration settings for the characteristic mentioned in the error message.
  Ensure that the characteristic is active and properly defined.
  
  
  
  Review Planning Level Settings:
  
  Navigate to the planning level configuration in the SAP system.
  Verify that the characteristic is included in the planning level and that it is correctly assigned.
  
  
  
  Validate Data Model:
  
  Check the data model associated with the planning area to ensure that all characteristics and attributes are correctly defined and linked.
  
  
  
  Recreate or Adjust Planning Level:
  
  If necessary, recreate the planning level or adjust its settings to ensure that all required characteristics are included and correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring characteristics and planning levels.
  
  
  
  Testing:
  
  After making changes, test the planning level to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Review training materials or documentation related to SAP IBP or SAC to better understand how to configure planning levels and characteristics.
  
  By following these steps, you should be able to identify and resolve the issue causing the UPX_KPI710 error message.