How To Fix UMB267 - Central person '&1' not found

SAP Error Message - Details

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 267

• Message text: Central person '&1' not found

What causes this issue?

You either entered a wrong identification number of a central person,
or the personal data was not transferred from the HR system to the
current client.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can:
Ignore this message and continue with your activity
Enter the correct identification number for the central person
Contact the person responsible for the HR system to ensure the data
transfer

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMB267 - Central person '&1' not found ?

  The SAP error message UMB267, which states "Central person '&1' not found," typically occurs in the context of Human Capital Management (HCM) or Employee Central when the system is unable to locate a central person record for the specified identifier (where '&1' is a placeholder for the central person's ID).
  Cause:
  
  Missing Central Person Record: The central person record may not exist in the system. This can happen if the person has not been created or if the record has been deleted.
  Incorrect ID: The ID provided may be incorrect or mistyped, leading the system to search for a non-existent record.
  Data Synchronization Issues: If the system is integrated with other systems (like a third-party HR system), there may be synchronization issues that prevent the central person record from being created or updated.
  Authorization Issues: The user may not have the necessary authorizations to view or access the central person record.
  
  Solution:
  
  Verify Central Person ID: Check the ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Create Central Person Record: If the central person does not exist, you may need to create a new central person record in the system. This typically involves entering the necessary personal and employment details.
  Check Data Synchronization: If your SAP system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to check logs or consult with your IT team.
  Review Authorizations: Ensure that the user attempting to access the central person record has the appropriate authorizations. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check for existing central person records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the UMB267 error and implement a solution.