How To Fix UMB211 - System error while locking the object

SAP Error Message - Details

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 211

• Message text: System error while locking the object

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMB211 - System error while locking the object ?

  The SAP error message UMB211, which indicates a "System error while locking the object," typically occurs when there is an issue with the locking mechanism in the SAP system. This can happen for various reasons, including:
  Causes:
  
  Database Lock Issues: The object you are trying to access may be locked by another user or process, preventing your transaction from acquiring the necessary lock.
  System Resource Limitations: The system may be experiencing resource constraints, such as memory or database connections, which can affect the locking mechanism.
  Transaction Rollback: If a previous transaction that was supposed to release the lock has failed or been rolled back, it may leave the object in a locked state.
  Network Issues: Temporary network issues can disrupt the communication between the application server and the database, leading to locking errors.
  Configuration Issues: Incorrect configuration settings in the SAP system can also lead to locking problems.
  
  Solutions:
  
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find that the object is locked by another user, you may need to wait for that user to complete their transaction or, if appropriate, you can delete the lock entry (ensure you have the necessary authorizations).
  
  
  System Monitoring: Monitor system performance using transaction codes like SM66 (global work process overview) or SM50 (local work process overview) to identify any processes that may be causing resource issues.
  
  
  Restart the Application Server: If the issue persists and is affecting multiple users, consider restarting the application server to clear any stale locks.
  
  
  Check for Background Jobs: Sometimes, background jobs can hold locks longer than expected. Use transaction SM37 to check for any long-running jobs that might be causing the issue.
  
  
  Review System Logs: Check the system logs (transaction SM21) for any related error messages that might provide more context about the locking issue.
  
  
  Database Consistency Check: If you suspect a database issue, you may need to run consistency checks or consult with your database administrator.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches that could resolve underlying issues.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on locking mechanisms and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and is critical, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the UMB211 error in your SAP system.