How To Fix UKM_DCD_MSG038 - The required approvals for release are not available

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

• Message number: 038

• Message text: The required approvals for release are not available

What causes this issue?

You would like to release a document that is blocked for credit reasons.
However, due to the open credit value two additional approvers are
necessary for the release. Such approval is <ZH>not</> yet available.
You can find the threshold values for the release in Customizing under
<DS:SIMG.UKMV_DCD_APPRCAT>Define Approval Process</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE UKM_DCD_RELEASE OBJECT DOKU ID TX

How to fix this error?

Obtain the appropriate approval from both approvers. Enter this
information in the documented credit decision in the following fields:
<LS>Status of Approval</>
<LS>Status of Second Approval</>

Procedure for System Administrators

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DCD_MSG038 - The required approvals for release are not available ?

  The SAP error message UKM_DCD_MSG038 indicates that the required approvals for the release of a document or transaction are not available. This typically occurs in the context of SAP's Risk Management or Credit Management modules, where certain transactions require approval workflows to be completed before they can proceed.
  Cause:
  
  
  Missing Approvals: The primary cause of this error is that the necessary approvals have not been obtained. This could be due to:
  
  The approver has not yet reviewed or approved the transaction.
  The approval workflow is not correctly configured or is inactive.
  The approver is unavailable or has not been assigned correctly.
  
  
  
  Configuration Issues: There may be issues with the configuration of the approval process in the system, such as:
  
  Incorrect settings in the approval workflow.
  Missing or incorrect roles assigned to users.
  
  
  
  User Authorization: The user attempting to release the document may not have the necessary authorizations to view or approve the required approvals.
  
  
  Solution:
  
  
  Check Approval Status: Verify the status of the approvals required for the transaction. Ensure that all necessary approvals have been obtained.
  
  
  Review Workflow Configuration: 
  
  Check the configuration of the approval workflow in the SAP system. Ensure that it is set up correctly and that all approvers are correctly assigned.
  Use transaction codes like SWI1 (Work Item Selection) to monitor the workflow items and see if there are pending approvals.
  
  
  
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to view and approve the necessary transactions. This may involve checking the user's role assignments and authorization profiles.
  
  
  Contact Approvers: If the approvals are pending, contact the relevant approvers to expedite the approval process.
  
  
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module (e.g., Risk Management, Credit Management) for further troubleshooting steps.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Items by Frequency
  SWI2_DURA: Work Items by Duration
  
  
  
  SAP Notes: Search for SAP Notes related to UKM_DCD_MSG038 for any known issues or patches that may address the problem.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.