How To Fix UJX_ERROR013 - Logon ticket creation has been disabled

SAP Error Message - Details

• Message type: E = Error

• Message class: UJX_ERROR - Error Message for UJX

• Message number: 013

• Message text: Logon ticket creation has been disabled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJX_ERROR013 - Logon ticket creation has been disabled ?

  The SAP error message UJX_ERROR013 indicates that the creation of logon tickets has been disabled in the system. This can occur in environments where Single Sign-On (SSO) is configured, and it typically relates to issues with the configuration of the SAP system or the underlying security settings.
  Causes:
  
  Configuration Settings: The logon ticket creation might be disabled in the SAP system configuration. This can happen if the relevant parameters are not set correctly.
  Security Policies: Security policies or settings in the SAP system or the underlying operating system may prevent the creation of logon tickets.
  Missing or Incorrect Trust Relationship: If the trust relationship between the SAP system and the identity provider (e.g., an LDAP server or an SSO solution) is not correctly established, it can lead to this error.
  Expired or Invalid Certificates: If the certificates used for SSO are expired or invalid, it can prevent the creation of logon tickets.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to transaction RZ10 and check the profile parameters related to logon tickets, such as login/create_sso2_ticket. Ensure that it is set to 1 (enabled).
  Review the settings in transaction SICF to ensure that the necessary services for SSO are activated.
  
  
  
  Review Security Settings:
  
  Check the security settings in the SAP system and ensure that there are no restrictions preventing logon ticket creation.
  Ensure that the user has the necessary authorizations to create logon tickets.
  
  
  
  Verify Trust Relationship:
  
  Ensure that the trust relationship between the SAP system and the identity provider is correctly configured. This may involve checking the configuration of the SSO solution and ensuring that the correct URLs and certificates are in place.
  
  
  
  Check Certificates:
  
  Verify that the certificates used for SSO are valid and not expired. If they are expired, renew them and update the configuration accordingly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that need to be applied.
  
  
  
  Restart the System:
  
  After making changes to the configuration, it may be necessary to restart the SAP system or the relevant services to apply the changes.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring SSO and logon tickets.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and configuration settings for further analysis.
  
  By following these steps, you should be able to diagnose and resolve the UJX_ERROR013 error related to logon ticket creation in your SAP environment.