How To Fix UJX_ERROR014 - Error when creating logon ticket

UJX_ERROR014 - Overview

• Message type: E = Error

• Message class: UJX_ERROR - Error Message for UJX

• Message number: 014

• Message text: Error when creating logon ticket

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJX_ERROR014 - Error when creating logon ticket ?

  The SAP error message UJX_ERROR014, which indicates an error when creating a logon ticket, typically arises in the context of SAP's Single Sign-On (SSO) or when using the SAP NetWeaver platform. This error can occur due to various reasons, including configuration issues, network problems, or authentication failures.
  Causes:
  
  
  Configuration Issues: Incorrect settings in the SAP system or the Identity Provider (IdP) can lead to this error. This includes misconfigured trust relationships or incorrect URLs.
  Network Problems: Connectivity issues between the SAP system and the IdP can prevent the creation of logon tickets.
  Authentication Failures: If the user credentials are incorrect or if the user does not have the necessary permissions, the logon ticket cannot be created.
  Expired Certificates: If the certificates used for SSO are expired or not properly installed, this can lead to authentication failures.
  Service Availability: The service responsible for generating logon tickets may be down or not reachable.
  
  Solutions:
  
  Check Configuration: Review the configuration settings