How To Fix UJH0011 - Documents view: Failed to send e-mail. Reason: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UJH0 -

• Message number: 011

• Message text: Documents view: Failed to send e-mail. Reason: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJH0011 - Documents view: Failed to send e-mail. Reason: &1 ?

  The SAP error message UJH0011, which indicates that the system failed to send an email with the reason specified as "&1", typically arises in the context of SAP's document management or workflow processes. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  SMTP Configuration Issues: The SAP system may not be properly configured to send emails via SMTP. This could be due to incorrect settings in the SAPconnect configuration.
  Email Address Issues: The recipient's email address may be invalid or incorrectly formatted.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  Email Server Issues: The email server itself may be down or experiencing issues.
  Missing Email Content: The email content may not be properly generated, leading to a failure in sending.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP settings, including the mail server address, port, and any authentication details.
  Ensure that the SMTP node is active.
  
  
  
  Validate Email Addresses:
  
  Check the email addresses being used in the document or workflow to ensure they are correctly formatted and valid.
  
  
  
  Test Network Connectivity:
  
  Ensure that the SAP system can reach the email server. You can use tools like ping or telnet to test connectivity to the SMTP server.
  
  
  
  Review Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. This may involve checking user roles and profiles.
  
  
  
  Check Email Server Status:
  
  Verify that the email server is operational and not experiencing downtime or issues.
  
  
  
  Review Email Content:
  
  Ensure that the email content is being generated correctly. Check for any errors in the document or workflow that might prevent the email from being sent.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: For configuring and monitoring SAPconnect settings.
  SOST: To check the status of sent emails and see if there are any errors logged.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email sending failures.
  
  
  Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context for the failure.
  
  
  By following these steps, you should be able to diagnose and resolve the UJH0011 error in your SAP system. If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.