How To Fix UJH0012 - Documents view: No active email template exists.

SAP Error Message - Details

• Message type: E = Error

• Message class: UJH0 -

• Message number: 012

• Message text: Documents view: No active email template exists.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJH0012 - Documents view: No active email template exists. ?

  The SAP error message UJH0012, which states "Documents view: No active email template exists," typically occurs in the context of SAP systems when trying to send emails related to documents, such as notifications or alerts, and the system cannot find a valid email template to use.
  Cause:
  
  Missing Email Template: The most common cause is that there is no active email template defined in the system for the specific document type or process you are trying to execute.
  Inactive Template: The email template may exist but is not marked as active.
  Configuration Issues: There may be configuration issues in the email settings or document management settings that prevent the template from being recognized.
  Authorization Issues: The user may not have the necessary permissions to access the email templates.
  
  Solution:
  
  
  Check Email Templates:
  
  Navigate to the relevant configuration area in SAP where email templates are managed (this could vary based on the specific module you are using).
  Ensure that there is an email template created for the document type you are working with.
  Verify that the template is marked as active.
  
  
  
  Create or Activate Template:
  
  If no template exists, create a new email template that meets the requirements for the document type.
  If a template exists but is inactive, activate it.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to email notifications in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  User Permissions:
  
  Ensure that the user attempting to send the email has the necessary permissions to access and use the email templates.
  
  
  
  Testing:
  
  After making changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help guides specific to the module you are using for detailed steps on managing email templates.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the UJH0012 error and successfully send emails related to documents in your SAP system.