How To Fix UJF_EXCEPTION035 - Virus scan profile is not configured correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: UJF_EXCEPTION - BPC: File Service Message Class

• Message number: 035

• Message text: Virus scan profile is not configured correctly

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJF_EXCEPTION035 - Virus scan profile is not configured correctly ?

  The SAP error message UJF_EXCEPTION035 indicates that there is an issue with the virus scan profile configuration in your SAP system. This error typically arises when the virus scan interface (VSI) is not set up correctly, which can prevent the system from scanning files for viruses as intended.
  Cause:
  
  Missing or Incorrect Configuration: The virus scan profile may not be configured properly in the SAP system. This could be due to missing parameters or incorrect settings.
  Inactive Virus Scan Profile: The virus scan profile might be inactive or not assigned to the relevant application.
  Connection Issues: There may be issues with the connection to the virus scanning software or the virus scan server.
  Authorization Issues: The user may not have the necessary authorizations to access or configure the virus scan profile.
  
  Solution:
  
  
  Check Virus Scan Profile Configuration:
  
  Go to transaction code SICF and check the configuration of the virus scan service.
  Ensure that the virus scan profile is correctly defined in transaction SICF under the relevant service.
  
  
  
  Verify Profile Settings:
  
  Use transaction UJF1 to check the virus scan profiles. Ensure that the profile is active and correctly configured.
  Make sure that the necessary parameters (like the path to the virus scanner, command line options, etc.) are set correctly.
  
  
  
  Assign the Profile:
  
  If the profile is not assigned, you can assign it to the relevant application or service using transaction UJF2.
  
  
  
  Check Connection to Virus Scanner:
  
  Ensure that the virus scanning software is running and accessible from the SAP system.
  Test the connection to the virus scanner to ensure that it is functioning correctly.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access and configure the virus scan profile. You may need to consult with your security team to ensure proper roles and permissions are assigned.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the virus scan interface for detailed configuration steps and troubleshooting tips.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to virus scan profiles and configurations.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the UJF_EXCEPTION035 error and ensure that your virus scan profile is configured correctly.