How To Fix UJF_EXCEPTION034 - Virus scan profile not found

SAP Error Message - Details

• Message type: E = Error

• Message class: UJF_EXCEPTION - BPC: File Service Message Class

• Message number: 034

• Message text: Virus scan profile not found

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJF_EXCEPTION034 - Virus scan profile not found ?

  The SAP error message UJF_EXCEPTION034: Virus scan profile not found typically occurs when the system is unable to find a configured virus scan profile for handling file uploads or downloads. This is particularly relevant in scenarios where SAP is integrated with a virus scanning solution to ensure that files being transferred are safe and free from malware.
  Cause:
  
  Missing Virus Scan Profile: The most common cause is that there is no virus scan profile defined in the SAP system.
  Configuration Issues: The virus scan interface may not be properly configured, leading to the system being unable to locate the profile.
  Authorization Issues: The user or process attempting to access the virus scan profile may not have the necessary authorizations.
  System Settings: The virus scan settings in the SAP system may not be correctly set up or may have been changed.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Virus Scan Profile Configuration:
  
  Go to transaction code SICF and check if the virus scan service is active.
  Use transaction code SCOT to check the settings for the SMTP node if email notifications are involved.
  
  
  
  Define a Virus Scan Profile:
  
  Use transaction code RSCONN01 to create or modify a virus scan profile.
  Ensure that the profile is correctly configured with the necessary parameters for the virus scanning tool you are using.
  
  
  
  Assign the Virus Scan Profile:
  
  Go to transaction UJF_VIRUS_SCAN to assign the created virus scan profile to the relevant application or service.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the virus scan profile. You may need to check roles and authorizations in transaction PFCG.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by attempting to upload or download a file that would trigger the virus scan.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to virus scanning and profiles. You can search for notes in the SAP Support Portal.
  Documentation: Review the official SAP documentation for virus scanning configuration to ensure that all steps have been followed correctly.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the UJF_EXCEPTION034 error and ensure that your virus scanning functionality is properly configured in your SAP system.