How To Fix UJF_EXCEPTION033 - Virus scan profile is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: UJF_EXCEPTION - BPC: File Service Message Class

• Message number: 033

• Message text: Virus scan profile is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJF_EXCEPTION033 - Virus scan profile is not active ?

  The SAP error message UJF_EXCEPTION033 indicates that the virus scan profile is not active. This error typically occurs when the system is trying to perform a virus scan on files being uploaded or downloaded, but the necessary virus scan profile is either not configured or not activated.
  Cause:
  
  Inactive Virus Scan Profile: The virus scan profile that is supposed to be used for scanning files is not active in the SAP system.
  Configuration Issues: The virus scan settings may not be properly configured in the SAP system.
  Missing Virus Scan Software: The required virus scanning software may not be installed or properly integrated with SAP.
  Authorization Issues: The user may not have the necessary authorizations to access or activate the virus scan profile.
  
  Solution:
  
  
  Activate Virus Scan Profile:
  
  Go to transaction code SICF and check the service for the virus scan.
  Ensure that the virus scan profile is active. You can do this by navigating to the relevant configuration settings in the SAP system.
  Use transaction SCUM to check the status of the virus scan profile and activate it if necessary.
  
  
  
  Configure Virus Scan Settings:
  
  Use transaction RSCONN01 to configure the connection to the virus scan software.
  Ensure that the virus scan profile is correctly set up in transaction SICF under the relevant service.
  
  
  
  Check Virus Scan Software:
  
  Verify that the virus scanning software is installed and running on the server where SAP is hosted.
  Ensure that the virus scan software is compatible with your version of SAP.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and use the virus scan functionality.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant SAP Notes for detailed instructions on configuring and troubleshooting virus scan profiles.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the UJF_EXCEPTION033 error and ensure that the virus scan profile is active and functioning correctly.