How To Fix /UI5/CHECK_VIRUS_SCN010 -

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI5/CHECK_VIRUS_SCN -

• Message number: 010

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI5/CHECK_VIRUS_SCN010 - ?

  The SAP error message /UI5/CHECK_VIRUS_SCN010 typically indicates that a virus scan has failed for a file that is being uploaded or processed in the SAP system. This error is part of the virus scanning framework in SAP, which is designed to ensure that files being handled by the system are free from malware or other harmful content.
  Cause:
  
  Virus Detection: The primary cause of this error is that the virus scanning tool integrated with the SAP system has detected a potential threat in the file being uploaded.
  Configuration Issues: There may be issues with the configuration of the virus scanning tool, such as incorrect settings or the tool not being properly integrated with the SAP system.
  File Type Restrictions: Certain file types may be restricted or flagged by the virus scanner, leading to this error.
  Outdated Virus Definitions: If the virus scanning tool has outdated virus definitions, it may incorrectly flag safe files as threats.
  
  Solution:
  
  Check the File: Ensure that the file being uploaded is safe and does not contain any malware. You can scan the file with a reliable antivirus tool outside of SAP.
  Review Virus Scanner Configuration: Check the configuration settings of the virus scanning tool in the SAP system. Ensure that it is properly set up and integrated.
  Update Virus Definitions: Make sure that the virus scanning tool is updated with the latest virus definitions to minimize false positives.
  Whitelist Safe Files: If certain files are known to be safe, consider whitelisting them in the virus scanning tool's configuration.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide additional guidance or updates related to this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Virus Scan Interface (VSI): This is the framework used by SAP to integrate with external virus scanning tools. Understanding how this interface works can help in troubleshooting.
  SAP Security Guidelines: Familiarize yourself with SAP's security guidelines regarding file uploads and virus scanning to ensure compliance and security.
  System Logs: Check the system logs for more detailed error messages or warnings that may provide additional context for the issue.
  
  By following these steps, you should be able to address the /UI5/CHECK_VIRUS_SCN010 error effectively.