How To Fix /UI5/CHECK_VIRUS_SCN008 -

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI5/CHECK_VIRUS_SCN -

• Message number: 008

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI5/CHECK_VIRUS_SCN008 - ?

  The SAP error message /UI5/CHECK_VIRUS_SCN008 typically indicates that a virus scan has detected a potential threat in a file that is being uploaded or processed within the SAP system. This error is part of the virus scanning framework in SAP, which is designed to enhance security by preventing the upload of malicious files.
  Cause:
  
  Virus Detection: The primary cause of this error is that the file being uploaded has been flagged by the virus scanning tool integrated with the SAP system. This could be due to actual malware present in the file or a false positive from the virus scanning software.
  Configuration Issues: There may be issues with the configuration of the virus scanning tool, leading to overly aggressive detection settings.
  File Type: Certain file types may be more likely to trigger virus scans, especially executable files or files with macros.
  
  Solution:
  
  Check the File: Ensure that the file you are trying to upload is safe and does not contain any malware. You can scan the file with a reliable antivirus tool outside of SAP.
  Review Virus Scan Logs: Check the logs of the virus scanning tool to understand why the file was flagged. This can provide insights into whether it was a false positive or a legitimate threat.
  Adjust Virus Scan Settings: If you have administrative access, consider reviewing and adjusting the settings of the virus scanning tool to reduce false positives. However, be cautious with this approach, as it may lower the security level.
  Whitelist the File: If you determine that the file is safe and it is being incorrectly flagged, you may need to whitelist it in the virus scanning tool, if your organization's policy allows for this.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or the vendor of the virus scanning tool for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this specific error message.
  Documentation: Review the documentation for the virus scanning tool integrated with your SAP system to understand its configuration and capabilities.
  Security Policies: Ensure that your organization’s security policies are being followed, especially regarding file uploads and virus scanning.
  
  Always ensure that any changes made to virus scanning settings are in line with your organization's security policies to maintain a secure environment.