How To Fix /UI5/CHECK_VIRUS_SCN009 -

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI5/CHECK_VIRUS_SCN -

• Message number: 009

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /UI5/CHECK_VIRUS_SCN009 - ?

  The SAP error message /UI5/CHECK_VIRUS_SCN009 typically indicates that a virus scan has failed for a file that is being uploaded or processed in the SAP system. This error is part of the virus scanning framework in SAP, which is designed to ensure that files being handled by the system are free from malware or other harmful content.
  Cause:
  
  Virus Detection: The file being uploaded has been flagged by the virus scanning tool as potentially harmful.
  Configuration Issues: There may be issues with the configuration of the virus scanning tool or the integration between SAP and the virus scanner.
  File Type Restrictions: The file type being uploaded may be restricted or not allowed by the virus scanning settings.
  Outdated Virus Definitions: The virus scanner may have outdated virus definitions, leading to false positives.
  
  Solution:
  
  Check the File: Ensure that the file being uploaded is safe and does not contain any malware. You can scan the file using a reliable antivirus tool outside of SAP.
  Review Virus Scanner Configuration: Check the configuration settings of the virus scanner integrated with SAP. Ensure that it is correctly set up and that the necessary permissions are in place.
  Update Virus Definitions: Make sure that the virus scanner is updated with the latest virus definitions to minimize false positives.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide additional insights or patches related to this error.
  Adjust File Type Settings: If the file type is restricted, consider adjusting the settings to allow the specific file type if it is deemed safe.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for virus scanning and file handling for more detailed information on configuration and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error message /UI5/CHECK_VIRUS_SCN009.