How To Fix UDM_MSG201 - No e-mail address determined

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 201

• Message text: No e-mail address determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG201 - No e-mail address determined ?

  The SAP error message UDM_MSG201: No e-mail address determined typically occurs in the context of SAP applications that involve sending emails, such as SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD). This error indicates that the system was unable to find a valid email address for the recipient when attempting to send an email.
  Causes:
  
  Missing Email Address: The most common cause is that the recipient's email address is not maintained in the relevant master data (e.g., customer master, vendor master, or user profile).
  Incorrect Configuration: The email sending configuration in the SAP system may not be set up correctly, leading to issues in determining the email address.
  Data Inconsistency: There may be inconsistencies in the data, such as the email address being stored in an unexpected format or location.
  User Authorizations: The user attempting to send the email may not have the necessary authorizations to access the email address data.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the email address is correctly maintained in the relevant master data records (e.g., customer, vendor, or user profiles).
  Ensure that the email address is in the correct format and is active.
  
  
  
  Review Configuration:
  
  Check the configuration settings for email sending in the SAP system. This may involve reviewing transaction codes like SO10 (for text objects) or SCOT (for SAPconnect).
  Ensure that the email sending method is correctly configured and that the SMTP settings are valid.
  
  
  
  Data Consistency:
  
  Run data consistency checks to ensure that there are no discrepancies in the data that could prevent the email address from being determined.
  Use transaction codes like SE16 or SE11 to inspect the relevant tables for the email address.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the email address data. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or function module that is responsible for sending the email to identify where the email address determination is failing.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  BP: Business Partner for customer/vendor master data.
  SU01: User maintenance for user profiles.
  SCOT: SAPconnect administration for email configuration.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email sending and the specific error message.
  
  
  Documentation: Review SAP documentation related to email configuration and master data management for best practices.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the UDM_MSG201 error in your SAP system.