How To Fix UDM_MSG107 - Escalation reason was deleted

UDM_MSG107 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 107

• Message text: Escalation reason was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG107 - Escalation reason was deleted ?

  The SAP error message UDM_MSG107, which states "Escalation reason was deleted," typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP's Service Management modules. This error indicates that an escalation reason that was previously defined in the system has been deleted, and as a result, the system cannot process a transaction or action that relies on that escalation reason.
  
  Cause:
  
  Deletion of Escalation Reason: The most direct cause of this error is that an escalation reason that is being referenced in a transaction or process has been deleted from the system.
  Data Integrity Issues: There may be inconsistencies in the data where the system is trying to reference an escalation reason that no longer exists.
  Configuration Changes: Changes in configuration settings or updates to the system may have inadvertently led to the deletion of the escalation reason.
  
  
  Solution:
  
  Check Escalation Reasons: Verify the list of escalation reasons in the system. You can do