How To Fix UDM_MSG105 - Escalation reason was set

UDM_MSG105 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 105

• Message text: Escalation reason was set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG105 - Escalation reason was set ?

  The SAP error message UDM_MSG105, which states "Escalation reason was set," typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP's Service Management modules. This message indicates that an escalation reason has been assigned to a particular transaction or case, which may affect how the case is processed or handled.
  
  Cause:
  The error message is usually triggered when:
  
  An escalation reason is set for a service request, ticket, or case, indicating that it requires urgent attention or has not been resolved within a specified timeframe.
  The system is configured to enforce certain business rules or workflows that require an escalation reason to be provided before proceeding with further actions.
  
  
  Solution:
  To resolve the UDM_MSG105 error, consider the following steps:
  
  
  Review Escalation Settings: Check the configuration settings related to escalation reasons in your SAP system. Ensure that the escalation reasons are correctly defined and that they align with your business processes.
  
  
  Provide Required Information: If the