How To Fix UDM_MSG103 - No escalation reasons have been defined for attribute profile &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 103

• Message text: No escalation reasons have been defined for attribute profile &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG103 - No escalation reasons have been defined for attribute profile &1 ?

  The SAP error message UDM_MSG103 indicates that there are no escalation reasons defined for the specified attribute profile in the context of SAP's Customer Relationship Management (CRM) or SAP's SAP S/4HANA system, particularly in the area of dispute management or similar functionalities.
  Cause:
  This error typically arises when:
  
  Missing Configuration: The attribute profile specified in the error message does not have any escalation reasons defined in the system. Escalation reasons are necessary for managing disputes or issues effectively.
  Incorrect Attribute Profile: The attribute profile being referenced may not be correctly set up or may not exist in the system.
  System Customization: If the system has been customized, it is possible that the necessary configurations for escalation reasons were not included.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Attribute Profile:
  
  Verify that the attribute profile specified in the error message exists in the system.
  Navigate to the relevant configuration settings in SAP to check the details of the attribute profile.
  
  
  
  Define Escalation Reasons:
  
  If the attribute profile exists but has no escalation reasons defined, you will need to define them.
  Go to the configuration settings for escalation reasons in the relevant module (e.g., dispute management).
  Create and assign appropriate escalation reasons to the attribute profile.
  
  
  
  Review Customizations:
  
  If your system has been customized, review the customizations to ensure that they do not interfere with the standard configuration of escalation reasons.
  Consult with your SAP Basis or technical team if necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality to ensure that the error no longer occurs and that escalation reasons are functioning as expected.
  
  
  
  Documentation:
  
  Document any changes made for future reference and to assist other users who may encounter similar issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for dispute management and escalation reasons.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings in SAP.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting with an SAP expert for further assistance.