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How To Fix UDM_MSG109 - Case with GUID &1 and process &2 is not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UDM_MSG - FSCM-DM: Messages

  • Message number: 109

  • Message text: Case with GUID &1 and process &2 is not available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UDM_MSG109 - Case with GUID &1 and process &2 is not available ?

    The SAP error message UDM_MSG109, which states "Case with GUID &1 and process &2 is not available," typically occurs in the context of SAP's case management or document management systems, particularly when dealing with cases that are expected to be processed but cannot be found or accessed.

    Cause:

    1. Non-Existent Case: The case identified by the GUID (Globally Unique Identifier) does not exist in the system. This could be due to deletion or incorrect GUID being referenced.
    2. Incorrect Process: The process ID referenced may not correspond to the case or may not be valid for the current operation.
    3. Authorization Issues: The user may not have the necessary permissions to access the case or the associated process.
    4. Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corruption.
    5. System Configuration: The system may not be properly configured to handle the specific case or process.

    Solution:

    1. Verify the GUID: Check if the GUID provided in the error message is correct and corresponds to an existing case in the system.
    2. Check Process ID: Ensure that the process ID is valid and correctly associated with the case.
    3. User Authorization: Confirm that the user has the necessary authorizations to access the case and perform the intended operation.
    4. Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies.
    5. System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for any known issues or patches.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant context.

    Related Information:

    • SAP Notes: Check SAP Notes for any updates or patches related to the error message UDM_MSG109.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those for case management or document management.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.

    By following these steps, you should be able to diagnose and potentially resolve the issue related to the UDM_MSG109 error message.

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