How To Fix UDM_MSG064 - Case type &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 064

• Message text: Case type &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG064 - Case type &1 not found ?

  The SAP error message UDM_MSG064, which states "Case type &1 not found," typically occurs in the context of SAP's case management or dispute management functionalities. This error indicates that the system is unable to find a specific case type that is referenced in the transaction or process you are trying to execute.
  Cause:
  
  Incorrect Case Type: The case type specified in the transaction does not exist in the system. This could be due to a typo or an incorrect reference.
  Configuration Issues: The case type may not have been properly configured or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified case type.
  Data Deletion: The case type may have been deleted or deactivated in the system.
  
  Solution:
  
  Verify Case Type: Check the case type you are trying to use. Ensure that it is correctly spelled and exists in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Check Configuration: If you have access, go to the configuration settings for case types in the SAP system (usually found in the customizing settings under the relevant module) and verify that the case type is defined and active.
  User Authorizations: Ensure that the user has the necessary authorizations to access the case type. This may involve checking roles and permissions assigned to the user.
  Consult Documentation: Refer to the SAP documentation or help files for the specific module you are working with to understand the requirements for case types.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may need to use specific transaction codes to access case management functionalities (e.g., UDM_CASE for dispute management).
  Customizing Path: The customizing path for case types can typically be found under:
  
  SPRO -> SAP Customizing Implementation Guide -> [Relevant Module] -> Case Management -> Define Case Types
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to case types.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.