How To Fix UDM_MSG062 - No status for confirmation defined for case type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 062

• Message text: No status for confirmation defined for case type &1

trados = docu -> ep -> epfinfscmdm

What causes this issue?

A case should be confirmed automatically. However, in Customizing you
have not defined a status that the case is to receive when it is
confirmed automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define a status for confirming dispute cases automatically.
<DS:SIMG.DM_UDMV_AUTO_STAT_DC>Proceed</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG062 - No status for confirmation defined for case type &1 ?

  The SAP error message UDM_MSG062 indicates that there is no status defined for a confirmation related to a specific case type in the SAP system. This error typically arises in the context of SAP's case management or dispute management modules, where certain statuses are expected to be defined for processing confirmations.
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The status for the confirmation process may not have been configured in the system for the specified case type.
  Incorrect Case Type: The case type being used may not be correctly set up or may not correspond to the expected configurations.
  Data Inconsistency: There may be inconsistencies in the data or settings related to the case type and its associated statuses.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the case type in the SAP system.
  Ensure that the status for confirmations is defined for the specific case type indicated in the error message.
  You can typically find this in the customizing settings under the relevant module (e.g., SAP Dispute Management).
  
  
  
  Define Status:
  
  If the status is missing, you will need to define it. This can usually be done in the customizing transaction (e.g., SPRO) by navigating to the relevant section for case management or dispute management.
  Define the necessary statuses and ensure they are linked to the appropriate case types.
  
  
  
  Review Case Type Settings:
  
  Verify that the case type being used is correct and that it has been properly set up in the system.
  Check if there are any dependencies or prerequisites that need to be fulfilled for the case type to function correctly.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by attempting to process a confirmation for the case type again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring case types and statuses.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), UDM (Dispute Management), and others that may be relevant to your specific SAP environment.
  SAP Notes: Check for any SAP Notes related to UDM_MSG062 for additional insights or patches that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the cause of the UDM_MSG062 error in your SAP system.