How To Fix UDM_MSG063 - No close status defined for case type &1

UDM_MSG063 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 063

• Message text: No close status defined for case type &1

trados = docu -> ep -> epfinfscmdm

What causes this issue?

A case should be closed automatically. However, in Customizing you have
not defined a status that the case is to receive when it is closed
automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define a status for closing dispute cases automatically.
<DS:SIMG.DM_UDMV_AUTO_STAT_DC>Proceed</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

UDM_MSG063 - Details

• The SAP error message UDM_MSG063 indicates that there is no close status defined for a specific case type in the SAP system. This error typically arises in the context of SAP's case management or dispute management functionalities, where a case needs to be closed but the system cannot find a valid status to transition the case into a closed state.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the configuration for the case type does not include a defined "close" status. Each case type should have a set of statuses that dictate the lifecycle of the case, including how it can be closed.
  Incorrect Case Type: The case type being referenced may not be set up correctly or may not be intended to be closed in the way the user is attempting.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to change the status of the case,