How To Fix UDM_MSG035 - Error blocking local Case GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 035

• Message text: Error blocking local Case GUID

What causes this issue?

In order for you to carry out the change, the local copy of the dispute
case must also be blocked in Accounting.
This copy is currently blocked by user &V1&.

System Response

The system does not accept the change.

How to fix this error?

Make the change as soon as the local copy is no longer blocked.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG035 - Error blocking local Case GUID ?

  The SAP error message UDM_MSG035, which indicates "Error blocking local Case GUID," typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP's case management functionalities. This error can arise due to various reasons, including issues with data consistency, locking mechanisms, or system configuration.
  Causes:
  
  Data Locking Issues: The case GUID (Globally Unique Identifier) may be locked by another process or user, preventing the current operation from proceeding.
  Database Consistency: There may be inconsistencies in the database that prevent the system from blocking the case GUID.
  Authorization Issues: The user may not have the necessary permissions to perform the operation on the case.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  Technical Errors: Bugs or glitches in the SAP system or related components can also trigger this error.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the case GUID. If another user or process is holding a lock, you may need to wait until it is released or contact the user to resolve the issue.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You can check this using transaction SU53 or by consulting with your security team.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE14.
  System Logs: Check the system logs (transaction SLG1) for any related error messages that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SLG1 (for application logs), and SU53 (for authorization checks).
  Documentation: Review SAP documentation related to case management and error handling for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the UDM_MSG035 error in your SAP environment.