How To Fix UDM_CUSTOMER_CONTACT000 - You are not authorized to create customer contacts

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUSTOMER_CONTACT - Customer Contacts

• Message number: 000

• Message text: You are not authorized to create customer contacts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUSTOMER_CONTACT000 - You are not authorized to create customer contacts ?

  The SAP error message UDM_CUSTOMER_CONTACT000 indicates that the user does not have the necessary authorization to create customer contacts in the system. This is a common issue in SAP environments where user roles and authorizations are strictly managed.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role. In SAP, user permissions are controlled through authorization objects, and if the user does not have the required permissions to perform the action of creating customer contacts, this error will be triggered.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Verify the roles assigned to the user who is encountering the error. This can be done by navigating to the user management area in SAP (transaction code SU01).
  Check if the user has the necessary roles that include permissions for creating customer contacts.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects related to customer contact creation. Common authorization objects that may be involved include:
  
  F_SDK_CUS (Customer Master Data)
  F_SDK_CTC (Customer Contact)
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles or create a new role that includes the required permissions.
  This typically requires the involvement of a security administrator or someone with the appropriate access to manage roles and authorizations.
  
  
  
  Testing:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the functionality again to confirm that the error has been resolved.
  
  
  
  Documentation and Training:
  
  Ensure that users are aware of the permissions they need for their tasks. Providing documentation or training on how to request additional access can help prevent similar issues in the future.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization issues)
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any specific guidance or known issues related to the error message.
  Review SAP documentation on user roles and authorizations for best practices.
  
  
  
  Support:
  
  If the issue persists after checking authorizations, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message UDM_CUSTOMER_CONTACT000.