How To Fix UDM_CUST051 - User is referenced in Collections Management

UDM_CUST051 - Overview

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 051

• Message text: User is referenced in Collections Management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST051 - User is referenced in Collections Management ?

  The SAP error message UDM_CUST051 indicates that a user is referenced in the Collections Management module, which typically means that the user is associated with a collection strategy or has some active role in the collections process. This can prevent certain actions from being performed, such as deleting or modifying the user profile.
  
  Cause:
  The error occurs when:
  
  The user you are trying to modify or delete is currently assigned to a collection strategy or is involved in an active collections process.
  The user has open tasks or responsibilities within the Collections Management module.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Assignments:
  
  Navigate to the Collections Management area in SAP and check if the user is assigned to any collection strategies or tasks.
  You can use transaction codes like UDM_CUST or UDM_CUST01 to view and manage collection strategies.
  
  
  
  Reassign or Remove User:
  
  If the user is assigned to a collection strategy, you may need to