How To Fix UDM_BUPA_MSG021 - Business partner &1 is still used in Collections Management

UDM_BUPA_MSG021 - Overview

• Message type: E = Error

• Message class: UDM_BUPA_MSG - FSCM-CM: Messages for Collections Management (Master Data)

• Message number: 021

• Message text: Business partner &1 is still used in Collections Management

trados = docu -> ep -> epfinfscmdm

What causes this issue?

Since business partner &v1& is still used in Collections Management, it
cannot be archived.

System Response

Business partner is not archived.

How to fix this error?

First delete the collection profile from the business partner master
record (transaction UDM_BP). This closes all collection-relevant data.
You can then archive the business partner.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

UDM_BUPA_MSG021 - Details

• The SAP error message UDM_BUPA_MSG021 indicates that a business partner (BP) is still being used in Collections Management, which prevents certain actions from being performed on that business partner, such as deletion or modification. This error typically arises when there are open items, active collections, or other dependencies related to the business partner in the Collections Management module.
  
  Cause:
  
  Open Items: The business partner has open items in the collections process that need to be resolved.
  Active Collections: There may be active collection strategies or cases associated with the business partner.
  Dependencies: Other processes or transactions in SAP may still reference the business partner, preventing its modification or deletion.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Open Items:
  
  Navigate to the Collections Management workbench and check if there are any open items associated with the business partner.
  Resolve or clear these open items if possible.
  
  
  
  Review Active Collections:
  
  Check if there are any active collection strategies