How To Fix UDM_BUPA_MSG021 - Business partner &1 is still used in Collections Management

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_BUPA_MSG - FSCM-CM: Messages for Collections Management (Master Data)

• Message number: 021

• Message text: Business partner &1 is still used in Collections Management

trados = docu -> ep -> epfinfscmdm

What causes this issue?

Since business partner &v1& is still used in Collections Management, it
cannot be archived.

System Response

Business partner is not archived.

How to fix this error?

First delete the collection profile from the business partner master
record (transaction UDM_BP). This closes all collection-relevant data.
You can then archive the business partner.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_BUPA_MSG021 - Business partner &1 is still used in Collections Management ?

  The SAP error message UDM_BUPA_MSG021 indicates that a business partner (BP) is still being used in Collections Management, which prevents certain actions from being performed on that business partner, such as deletion or modification. This error typically arises when there are open items, active collections, or other dependencies related to the business partner in the Collections Management module.
  Cause:
  
  Open Items: The business partner has open items in the collections process that need to be resolved.
  Active Collections: There may be active collection strategies or cases associated with the business partner.
  Dependencies: Other processes or transactions in SAP may still reference the business partner, preventing its modification or deletion.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Open Items:
  
  Navigate to the Collections Management workbench and check if there are any open items associated with the business partner.
  Resolve or clear these open items if possible.
  
  
  
  Review Active Collections:
  
  Check if there are any active collection strategies or cases linked to the business partner.
  If there are active collections, you may need to complete or close these cases before proceeding.
  
  
  
  Analyze Dependencies:
  
  Investigate if there are any other dependencies or references to the business partner in other modules or transactions.
  Ensure that all related processes are completed or closed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling business partners in Collections Management.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing business partners and collections, such as:
  
  BP (Business Partner)
  UDM_CMP (Collections Management)
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  
  User Roles: Ensure that you have the appropriate permissions to view and modify business partners in the Collections Management module.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.