How To Fix UDM_BUPA_MSG019 - Master data information for the worklist not determined

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_BUPA_MSG - FSCM-CM: Messages for Collections Management (Master Data)

• Message number: 019

• Message text: Master data information for the worklist not determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_BUPA_MSG019 - Master data information for the worklist not determined ?

  The SAP error message UDM_BUPA_MSG019, which states "Master data information for the worklist not determined," typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP S/4HANA systems when there is an issue with the master data related to business partners or customers.
  Cause:
  
  Missing Master Data: The most common cause of this error is that the required master data (such as business partner information) is not available or not properly maintained in the system.
  Incorrect Configuration: There may be configuration issues in the system that prevent the worklist from being populated correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the required master data.
  Data Inconsistencies: There could be inconsistencies or errors in the data that prevent the system from determining the necessary information for the worklist.
  Filters or Selection Criteria: The filters or selection criteria applied to the worklist may be too restrictive, resulting in no data being returned.
  
  Solution:
  
  Check Master Data: Verify that the relevant master data (business partners, customers, etc.) is correctly maintained in the system. Ensure that all required fields are filled out and that the data is active.
  Review Configuration: Check the configuration settings related to the worklist and ensure that they are set up correctly. This may involve reviewing settings in the customizing transaction (SPRO) related to worklist management.
  Authorization Check: Ensure that the user has the necessary authorizations to access the master data. This can be done by checking the user's roles and authorizations in the system.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the master data.
  Adjust Filters: Review and adjust any filters or selection criteria applied to the worklist to ensure they are not overly restrictive.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and maintain master data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for detailed information on worklist management and business partner data management.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.