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Message type: E = Error
Message class: UDM_BUPA_MSG - FSCM-CM: Messages for Collections Management (Master Data)
Message number: 018
Message text: Customer account number could not be determined for business partner &1
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UDM_BUPA_MSG018
- Customer account number could not be determined for business partner &1 ?The SAP error message UDM_BUPA_MSG018 indicates that the system was unable to determine a customer account number for a specified business partner. This error typically arises in scenarios involving business partner (BP) management and customer account assignments in SAP.
Cause:
- Missing Customer Account Assignment: The business partner may not have a customer account assigned to it in the system.
- Incorrect Business Partner Role: The business partner may not have the correct role assigned (e.g., it should have the role of a customer).
- Data Inconsistencies: There may be inconsistencies or missing data in the business partner master data.
- Configuration Issues: The configuration settings for business partner and customer account integration may not be set up correctly.
- Authorization Issues: The user may not have the necessary authorizations to view or access the customer account information.
Solution:
Check Business Partner Master Data:
- Go to the transaction code BP (Business Partner) and check if the business partner in question has a customer role assigned.
- Ensure that the customer account is correctly assigned to the business partner.
Assign Customer Role:
- If the business partner does not have the customer role, you can assign it by editing the business partner and adding the appropriate role (e.g., FLCU00 for customer).
Verify Customer Account Assignment:
- Ensure that the customer account number is correctly assigned to the business partner. This can be done in the customer master data (transaction code FD03 for display).
Check Configuration:
- Review the configuration settings related to business partners and customer accounts in the SAP system. This may involve checking the settings in the SPRO transaction under the relevant sections for customer and business partner integration.
Data Consistency Check:
- Run any necessary data consistency checks to ensure that there are no discrepancies in the business partner and customer data.
Authorization Check:
- Ensure that the user has the necessary authorizations to access the business partner and customer account information.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further troubleshooting.
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