How To Fix TN803 - Continue by using the special Add-On Manager for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 803

• Message text: Continue by using the special Add-On Manager for &1

What causes this issue?

You have to use a special Add-On Manager to control the add-on
installation procedure, because special pre- and postprocessing tasks
are necessary in a &V1& system.

System Response

The installation queue was imported successfully. You must use the
special Add-On Manager for &V1& for the postprocessing tasks that still
need to be performed.

How to fix this error?

Continue with the installation using the special Add-On Manager for &V1&
(transaction <LS>ADDON_MANAGER</>).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN803 - Continue by using the special Add-On Manager for &1 ?

  The SAP error message TN803 typically indicates that there is an issue with the installation or configuration of an add-on in the SAP system. This message suggests that the system has encountered a problem that requires the use of the Add-On Manager to resolve.
  Cause:
  
  Add-On Installation Issues: The add-on may not have been installed correctly, or there may be compatibility issues with the current version of SAP.
  Missing Dependencies: The add-on might depend on other components or add-ons that are not installed or are not compatible.
  Configuration Errors: There may be configuration settings that need to be adjusted for the add-on to function properly.
  System Version Mismatch: The add-on may not be compatible with the version of SAP you are using.
  
  Solution:
  
  
  Use the Add-On Manager:
  
  Access the Add-On Manager in your SAP system. This can typically be done through transaction code SICF or by navigating through the SAP GUI.
  Check the status of the add-on in question. You may need to reinstall or update the add-on.
  Follow the prompts to resolve any issues indicated by the Add-On Manager.
  
  
  
  Check Compatibility:
  
  Verify that the add-on is compatible with your version of SAP. Consult the documentation for the add-on to ensure compatibility.
  
  
  
  Review Installation Logs:
  
  Check the installation logs for any errors or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address the specific error message or provide guidance on troubleshooting the add-on.
  
  
  
  Contact SAP Support:
  
  If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and the add-on in question.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to add-on management, such as SICF, SPAM, and SAINT.
  Documentation: Review the official SAP documentation for the add-on you are trying to install or configure.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the TN803 error message in your SAP system.