How To Fix TN801 - Use the special Add-On Manager for &1 (see menu Environment)

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 801

• Message text: Use the special Add-On Manager for &1 (see menu Environment)

What causes this issue?

You have to use a special Add-On Manager to control the add-on
installation procedure, because special pre- and postprocessing tasks
are necessary in a &V1& system.

System Response

It's not possible to define an installation queue.

How to fix this error?

Use the special Add-On Manager for &V1& (see menu <LS>Environment</>)

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN801 - Use the special Add-On Manager for &1 (see menu Environment) ?

  The SAP error message TN801 typically indicates that there is an issue related to the installation or management of add-ons in your SAP system. This message suggests that you should use the Add-On Manager to address the issue.
  Cause:
  
  Add-On Installation Issues: The error may occur if there is a problem with the installation of a specific add-on or if the add-on is not compatible with the current version of your SAP system.
  Missing Add-On: The required add-on may not be installed or activated in the system.
  Version Mismatch: There could be a version mismatch between the add-on and the SAP system.
  Configuration Issues: There may be configuration issues that prevent the add-on from functioning correctly.
  
  Solution:
  
  
  Access the Add-On Manager:
  
  Navigate to the Add-On Manager through the SAP GUI. You can typically find it under the menu path: Environment > Add-On Administration > Add-On Manager.
  
  
  
  Check Installed Add-Ons:
  
  In the Add-On Manager, check the list of installed add-ons to see if the one mentioned in the error message is listed. If it is not, you may need to install it.
  
  
  
  Install or Update Add-Ons:
  
  If the add-on is missing or outdated, follow the appropriate procedures to install or update it. Ensure that you have the correct version that is compatible with your SAP system.
  
  
  
  Review Logs:
  
  Check the logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific add-on for any prerequisites or installation instructions.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific add-on and your system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address known issues with the add-on in question. You can search for these in the SAP Support Portal.
  System Requirements: Always check the system requirements for the add-on to ensure compatibility with your SAP version.
  Backup: Before making changes to add-ons, ensure that you have a backup of your system to prevent data loss.
  
  By following these steps, you should be able to diagnose and resolve the TN801 error in your SAP system.