How To Fix TD339 - AFM file for printer font & could not be loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 339

• Message text: AFM file for printer font & could not be loaded

What causes this issue?

The printer font specified is defined incorrectly in the SAPscript font
maintenance:
The fontmetrics data (AFM file) for the specified printer font could
not be loaded.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Printer fonts and corresponding fontmetrics data are managed in the
SAPscript font maintenance transaction. With the help of the font
maintenance, check whether there is an AFM file for the printer font
specified.
If necessary, delete the printer font definition and create a new one.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD339 - AFM file for printer font & could not be loaded ?

  The SAP error message TD339 indicates that there is an issue with the AFM (Adobe Font Metrics) file for a printer font that cannot be loaded. This error typically occurs when the system is unable to find or access the required AFM file for a specific font used in a print layout.
  Causes of TD339 Error
  
  Missing AFM File: The AFM file for the specified font is not present in the expected directory.
  Incorrect Font Configuration: The font may not be correctly configured in the SAP system.
  File Permissions: The user or the SAP system may not have the necessary permissions to access the AFM file.
  Font Not Installed: The required font may not be installed on the server or printer.
  Incorrect Printer Settings: The printer settings in SAP may not be correctly configured to use the specified font.
  
  Solutions to TD339 Error
  
  
  Check AFM File Location:
  
  Ensure that the AFM file for the font is present in the correct directory. The typical location for AFM files is in the SAP kernel directory or the specific font directory configured in the SAP system.
  
  
  
  Install Missing Fonts:
  
  If the required font is not installed, install it on the server or the printer. Ensure that the font is compatible with the SAP system.
  
  
  
  Verify Font Configuration:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Check the configuration of the printer and ensure that the correct font is assigned.
  If necessary, reconfigure the printer settings to use a different font that is available.
  
  
  
  Check Permissions:
  
  Verify that the SAP system has the necessary permissions to access the AFM file. Check the file system permissions on the server.
  
  
  
  Update Printer Driver:
  
  Ensure that the printer driver being used is up to date and supports the fonts you are trying to use.
  
  
  
  Use Standard Fonts:
  
  If possible, switch to standard fonts that are known to work with SAP to avoid compatibility issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SPAD: Spool Administration for managing printers and fonts.
  SE78: SAP ArchiveLink for managing SAP documents and forms.
  
  
  
  Documentation: 
  
  Refer to the SAP documentation for detailed information on configuring printers and fonts in the SAP system.
  
  
  
  SAP Community: 
  
  Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered the same issue.
  
  
  
  By following these steps, you should be able to resolve the TD339 error related to the AFM file for printer fonts in SAP.