How To Fix TD337 - The CPI value of the printer font & must be > 0

TD337 - Overview

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 337

• Message text: The CPI value of the printer font & must be > 0

What causes this issue?

The specified printer font is incorrectly defined in the SAPscript font
maintenance: 0 has been specified as the CPI value (characters per
inch) of the printer font.
SAPscript uses run-time objects, the so-called SAPscript load which
contains data about fonts, character sets, layout sets, and styles.
These run-time objects (stored according to client) are automatically
regenerated if the data base tables on which they are based have
changed, or the run-time objects do not yet exist. The run-time objects
are accessed when texts are formatted for output to the printer or
screen.

System Response

The generation of font data for SAPscript had to be terminated.

How to fix this error?

You must specify a CPI value > 0.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD337 - The CPI value of the printer font & must be > 0 ?

  The SAP error message TD337, which states "The CPI value of the printer font & must be > 0," typically occurs when there is an issue with the configuration of the printer font settings in SAP. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  CPI Value: CPI stands for "Characters Per Inch." This error indicates that the CPI value for the specified printer font is set to zero or is not defined. The CPI value is crucial for determining how many characters can fit in a given space on the printed page.
  Font Configuration: The printer font may not be properly configured in the SAP system, or the font itself may not be supported by the printer being used.
  Device Type: The device type associated with the printer may not be correctly set up, leading to issues with font settings.
  
  
  Solution:
  
  
  Check Font Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Navigate to the