How To Fix TD337 - The CPI value of the printer font & must be > 0

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 337

• Message text: The CPI value of the printer font & must be > 0

What causes this issue?

The specified printer font is incorrectly defined in the SAPscript font
maintenance: 0 has been specified as the CPI value (characters per
inch) of the printer font.
SAPscript uses run-time objects, the so-called SAPscript load which
contains data about fonts, character sets, layout sets, and styles.
These run-time objects (stored according to client) are automatically
regenerated if the data base tables on which they are based have
changed, or the run-time objects do not yet exist. The run-time objects
are accessed when texts are formatted for output to the printer or
screen.

System Response

The generation of font data for SAPscript had to be terminated.

How to fix this error?

You must specify a CPI value > 0.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD337 - The CPI value of the printer font & must be > 0 ?

  The SAP error message TD337, which states "The CPI value of the printer font & must be > 0," typically occurs when there is an issue with the configuration of the printer font settings in SAP. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  CPI Value: CPI stands for "Characters Per Inch." This error indicates that the CPI value for the specified printer font is set to zero or is not defined. The CPI value is crucial for determining how many characters can fit in a given space on the printed page.
  Font Configuration: The printer font may not be properly configured in the SAP system, or the font itself may not be supported by the printer being used.
  Device Type: The device type associated with the printer may not be correctly set up, leading to issues with font settings.
  
  Solution:
  
  
  Check Font Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Navigate to the Output Devices section and select the printer that is causing the issue.
  Check the font settings for the printer. Ensure that the CPI value is set to a valid number greater than 0.
  
  
  
  Modify Device Type:
  
  In SPAD, check the device type assigned to the printer.
  If necessary, modify the device type settings to ensure that the correct fonts and CPI values are defined.
  You may need to refer to the documentation for the specific device type to ensure compatibility.
  
  
  
  Create or Adjust Printer Font:
  
  If the font is custom or not standard, you may need to create or adjust the font settings.
  Use transaction code SE73 to manage printer fonts. Ensure that the font you are using has a valid CPI value.
  
  
  
  Test Printing:
  
  After making changes, perform a test print to verify that the issue has been resolved.
  
  
  
  Consult Documentation:
  
  If the problem persists, consult SAP documentation or support for further troubleshooting steps specific to your SAP version and printer model.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Printer Compatibility: Ensure that the printer being used is compatible with the SAP system and that the correct drivers are installed.
  User Permissions: Ensure that you have the necessary permissions to make changes in SPAD and SE73.
  
  By following these steps, you should be able to resolve the TD337 error and ensure that your printer fonts are correctly configured for use in SAP.