How To Fix T5301 - Inbound call received:

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 301

• Message text: Inbound call received:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5301 - Inbound call received: ?

  The SAP error message T5301, which states "Inbound call received," typically indicates an issue with the communication between SAP systems or between an SAP system and an external system. This error can occur in various contexts, such as during remote function calls (RFC), IDoc processing, or when using web services.
  Causes:
  
  Network Issues: Problems with the network connection between the systems can lead to this error.
  Configuration Errors: Incorrect configuration of RFC destinations or logical systems can cause communication failures.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the requested operation.
  System Load: High load on the SAP system can lead to timeouts or dropped connections.
  Version Mismatch: Incompatibility between different versions of SAP systems or components can lead to communication errors.
  Service Unavailability: The service being called may not be available or may have been stopped.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems involved. Use tools like ping or traceroute to diagnose network issues.
  Review RFC Configuration: Verify the configuration of RFC destinations in transaction SM59. Ensure that the target system is correctly defined and reachable.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the operation. Use transaction SU53 to analyze authorization failures.
  Monitor System Performance: Check system performance and load using transaction SM50 or SM66. If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  Check Service Status: If using web services, ensure that the service is active and properly configured. Use transaction SOAMANAGER to manage web service configurations.
  Review Logs: Check the system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to T5301.
  Documentation: Review SAP documentation for the specific modules or components involved in the communication to ensure proper setup and configuration.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.