How To Fix T5250 - Contact person has no telephone number; company number is displayed

T5250 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 250

• Message text: Contact person has no telephone number; company number is displayed

What causes this issue?

The system was unable to find a telephone number for the contact person
so it displays the number of the corresponding company instead.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

T5250 - Details

• The SAP error message T5250 indicates that a contact person associated with a business partner or customer does not have a telephone number recorded in the system. This can lead to issues when trying to perform certain transactions or when the system requires contact information for communication purposes.
  
  Cause:
  The primary cause of this error is that the contact person linked to a specific company or business partner does not have a telephone number entered in their master data. This can happen if the contact person was created without entering all the necessary details or if the information was not updated after changes.
  
  Solution:
  To resolve the T5250 error, you need to ensure that the contact person has a telephone number recorded in the system. Here are the steps to do this:
  
  
  Access the Business Partner Master Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  
  
  
  Find the Contact Person:
  
  Search for the relevant business partner