How To Fix T5300 - *** Trace entries for inbound calls ************

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 300

• Message text: *** Trace entries for inbound calls ************

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5300 - *** Trace entries for inbound calls ************ ?

  The SAP error message T5300, which includes the text "Trace entries for inbound calls," typically indicates that there is an issue related to the processing of inbound calls in the SAP system. This error can occur in various contexts, such as during the execution of remote function calls (RFCs), IDocs, or other types of inbound processing.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration of RFC destinations or logical systems can lead to this error.
  Network Problems: Connectivity issues between the SAP system and the external system can cause inbound calls to fail.
  Authorization Issues: The user or system making the inbound call may not have the necessary authorizations.
  Data Issues: Invalid or incomplete data being sent in the inbound call can trigger this error.
  System Performance: High load on the SAP system or performance issues can lead to timeouts or failures in processing inbound calls.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of RFC destinations and logical systems in transaction SM59.
  Ensure that the settings are correct and that the target system is reachable.
  
  
  
  Network Connectivity:
  
  Test the network connection between the systems involved. Use tools like ping or telnet to check connectivity.
  Ensure that firewalls or network security settings are not blocking the communication.
  
  
  
  Authorization Checks:
  
  Review the authorizations for the user or system making the inbound call. Use transaction SU53 to analyze authorization failures.
  Ensure that the necessary roles and permissions are assigned.
  
  
  
  Data Validation:
  
  Check the data being sent in the inbound call for completeness and correctness.
  Use transaction WE02 or WE05 to analyze IDocs for any errors or issues.
  
  
  
  Performance Monitoring:
  
  Monitor system performance using transaction ST22 for dumps or SM21 for system logs to identify any performance-related issues.
  Consider increasing system resources or optimizing the processing logic if performance is a concern.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  WE02 / WE05: IDoc Monitoring
  ST22: Dump Analysis
  SM21: System Log
  SU53: Authorization Check
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to T5300 or inbound processing.
  
  
  Documentation: Review SAP documentation related to inbound processing, RFCs, and IDocs for best practices and troubleshooting steps.
  
  
  If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance, providing them with detailed logs and error messages for analysis.