How To Fix T5235 - Server/dialer &1 does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 235

• Message text: Server/dialer &1 does not exist in the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5235 - Server/dialer &1 does not exist in the system ?

  The SAP error message T5235, which states "Server/dialer &1 does not exist in the system," typically occurs in the context of SAP's communication and telephony integration, particularly when dealing with the SAP Business Communication Services (BCS) or SAP's telephony integration framework.
  Cause:
  
  Non-Existent Server/Dialer: The error indicates that the system is trying to access a server or dialer that has not been defined or does not exist in the SAP system.
  Configuration Issues: There may be a misconfiguration in the telephony integration settings, such as incorrect entries in the configuration tables or missing entries in the relevant customizing settings.
  Authorization Issues: The user may not have the necessary authorizations to access the specified server or dialer.
  System Transport Issues: If the system has recently undergone a transport of configuration settings, the server/dialer may not have been transported correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for telephony integration.
  Ensure that the server/dialer you are trying to access is correctly defined in the system.
  Check the entries in the relevant tables (e.g., T523) to confirm that the server/dialer exists.
  
  
  
  Create/Update Server/Dialer:
  
  If the server/dialer does not exist, you may need to create it. This can typically be done in the configuration settings for telephony integration.
  If it exists but is incorrectly configured, update the settings as necessary.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the server/dialer. This may involve checking user roles and profiles.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, verify that all necessary objects were transported correctly. You may need to re-transport or manually create the missing entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to telephony integration for any specific instructions or troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SM30, or SM37 for monitoring jobs and configurations.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message T5235.
  Support: If the issue persists after checking the above, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the T5235 error message in your SAP system.