Do you have any question about this error?
Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now →
Message type: E = Error
Message class: T5 - SAPphone: Messages for telephony
Message number: 232
Message text: Server cannot be renamed as it is still be actively used as a dialer
The telephony server &V1& is still actively used as a dialer. One or
more planned telephone calls have been downloaded to this server and
have not yet been deleted.
The telephony server cannot be renamed.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
T5232
- Server cannot be renamed as it is still be actively used as a dialer ?The SAP error message T5232 indicates that a server cannot be renamed because it is currently being used as a dialer. This typically occurs in environments where SAP systems are integrated with telephony systems, such as SAP CRM or SAP Contact Center, which utilize dialers for outbound calls.
Cause:
The primary cause of this error is that the server you are trying to rename is actively engaged in dialing operations. This means that there are ongoing processes or sessions that are utilizing the server for telephony functions, preventing any changes to its configuration, including renaming.
Solution:
To resolve this issue, you can follow these steps:
Check Active Sessions: Identify any active sessions or processes that are using the server as a dialer. You may need to check the telephony system or the SAP application logs to find out which processes are currently active.
Stop Dialing Operations: If possible, stop any ongoing dialing operations that are using the server. This may involve stopping campaigns or disconnecting users from the dialer.
Wait for Processes to Complete: If you cannot stop the dialing operations immediately, you may need to wait until all active processes have completed before attempting to rename the server.
Rename the Server: Once you have ensured that the server is no longer being used as a dialer, you can proceed with renaming the server.
Restart Services: After renaming, it may be necessary to restart the relevant services or applications to ensure that the changes take effect.
Check Configuration: After renaming, verify that all configurations related to the dialer and telephony services are updated to reflect the new server name.
Related Information:
By following these steps, you should be able to resolve the T5232 error and successfully rename the server.
Get instant SAP help. Sign up for our Free Essentials Plan.
T5231
Dialer (&1) for detemining assigned campaigns deleted
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
T5230
Dialer for planned call modification (&1) deleted
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
T5233
Server cannot be deleted as it is still actively used as a dialer
What causes this issue? The telephone server &V1& is still actively used as a dialer. One or more planned telephone calls have been downloade...
T5234
Dialer flag cannot be deleted as it is still actively used as a dialer
What causes this issue? The telephony server &V1& supports dialer functions, and scheduled telephone calls have been downloaded to this serve...
Click on this link to search all SAP messages.