How To Fix T5230 - Dialer for planned call modification (&1) deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 230

• Message text: Dialer for planned call modification (&1) deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5230 - Dialer for planned call modification (&1) deleted ?

  The SAP error message T5230, which states "Dialer for planned call modification (&1) deleted," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the dialer configuration or the planned call itself.
  Cause:
  
  Dialer Configuration Issues: The dialer may not be properly configured or may have been deleted or deactivated in the system.
  Planned Call Deletion: The planned call that the dialer is trying to reference may have been deleted or modified in a way that makes it no longer valid.
  Data Consistency Issues: There may be inconsistencies in the data related to the planned call or the dialer settings.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the planned call or dialer settings.
  
  Solution:
  
  Check Dialer Configuration: Verify that the dialer is correctly configured in the system. Ensure that it is active and properly set up for use with planned calls.
  Review Planned Calls: Check the status of the planned call referenced in the error message. Ensure that it exists and is not deleted or modified in a way that would cause this error.
  Data Consistency Check: Run consistency checks on the data related to the dialer and planned calls to identify any discrepancies.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and modify the planned call and dialer settings.
  Consult Documentation: Refer to SAP documentation or support notes related to the dialer and planned calls for any specific troubleshooting steps or known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to dialer configuration and planned calls (e.g., CRMD_ORDER for managing CRM orders).
  User Forums: Look for discussions in SAP community forums or user groups where similar issues may have been addressed.
  
  By following these steps, you should be able to identify the cause of the T5230 error and implement a solution to resolve it.