How To Fix T5189 - The specified call ID is not valid. Refresh call overview

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 189

• Message text: The specified call ID is not valid. Refresh call overview

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5189 - The specified call ID is not valid. Refresh call overview ?

  The SAP error message T5189, which states "The specified call ID is not valid. Refresh call overview," typically occurs in the context of SAP's communication or integration processes, such as when using the SAP Business Workflow or when dealing with remote function calls (RFCs). This error indicates that the system is unable to find or recognize the specified call ID, which may be due to various reasons.
  Causes:
  
  Invalid Call ID: The call ID being referenced may not exist or may have been deleted or expired.
  Session Timeout: The session associated with the call ID may have timed out, leading to the invalidation of the call ID.
  Network Issues: Temporary network issues or disruptions can lead to the loss of the call ID.
  
  Configuration Issues: Incorrect configuration in the workflow or RFC settings may lead to this error.
  Data Consistency Issues: If there are inconsistencies in the data being processed, it may lead to invalid call