How To Fix T5190 - The function could not completely carried out (long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 190

• Message text: The function could not completely carried out (long text)

What causes this issue?

The function could not be carried out for one or more extensions.
The following table specifies which error occurred for which extension.
The error category is specified in brackets and the original error
message can be displayed.
&V1& <DS:REPO.RSPHMSG1>Error message</>
&V2& <DS:REPO.RSPHMSG2>Error message</>
&V3& <DS:REPO.RSPHMSG3>Error message</>
&V4& <DS:REPO.RSPHMSG4>Error message</>
Explanations of the error category:
(1) Connection error
The function could not be carried out because the connection to the
external telephony server could not be created. Possible reasons for
this are:
- The external software does not have the version required for the
execution of the function. Perform a connection test for this server
(for example, in the work center settings of
<DS:TRAN.SPHA>SAPphoneAdministration</>)
- The telephony server is temporarily inactive. This setting is made by
the system administrator.
- The RFC connection to the telephony server could not be made. Perform
a connection test and, if necessary, contact your system administrator.
(2) Error message from the telephony server
The function was called on the telephony server, but in the process an
error message was triggered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5190 - The function could not completely carried out (long text) ?

  The SAP error message T5190, which states "The function could not be completely carried out," typically indicates that there was an issue during the execution of a function or transaction in the SAP system. This error can arise from various causes, and the specific context in which it occurs can help narrow down the potential reasons.
  Possible Causes:
  
  Data Issues: There may be missing or incorrect data in the fields required for the transaction.
  Authorization Problems: The user may not have the necessary authorizations to perform the action.
  Configuration Errors: There could be issues with the configuration settings in the system that prevent the function from executing properly.
  System Errors: Temporary system issues or bugs in the SAP software can also lead to this error.
  Dependencies: The function may depend on other processes or data that are not available or have not been completed.
  
  Solutions:
  
  Check Data Input: Review the data you are entering to ensure that all required fields are filled out correctly and that the data is valid.
  Review Authorizations: Ensure that the user has the necessary permissions to perform the action. This may involve checking roles and authorizations in the user profile.
  Consult Configuration: If you have access, check the configuration settings related to the function you are trying to execute. This may involve consulting with a functional consultant or system administrator.
  System Logs: Check the system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide insight into what went wrong.
  Re-execute the Function: Sometimes, simply re-executing the function after a brief wait can resolve temporary issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to T5190 in the SAP Support Portal. There may be specific fixes or patches available.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SE11 (Data Dictionary).
  Documentation: Review SAP documentation or user manuals related to the specific function you are trying to execute for additional guidance.
  
  By following these steps, you should be able to identify the cause of the T5190 error and take appropriate action to resolve it.