How To Fix T5187 - There can only be one user responsible for each work center

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 187

• Message text: There can only be one user responsible for each work center

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5187 - There can only be one user responsible for each work center ?

  The SAP error message T5187, "There can only be one user responsible for each work center," typically occurs when you are trying to assign multiple users to a single work center in the SAP system. This is a validation error that enforces the business rule that only one user can be designated as responsible for a specific work center at any given time.
  Cause:
  
  Multiple Assignments: You may have attempted to assign more than one user to the same work center.
  Data Entry Error: There might be a mistake in the data entry process where the same work center is inadvertently linked to multiple users.
  Configuration Issue: The system configuration may not be set up correctly to allow for multiple users, which is often the case in standard SAP installations.
  
  Solution:
  
  
  Check Existing Assignments: 
  
  Navigate to the work center in question and check the current user assignments. You can do this through transaction codes like CR02 (Change Work Center) or CR03 (Display Work Center).
  Ensure that only one user is assigned as responsible for that work center.
  
  
  
  Remove Duplicate Assignments:
  
  If you find that there are multiple users assigned, you will need to remove the additional assignments. Only one user should be designated as responsible for the work center.
  
  
  
  Reassign the User:
  
  If you need to change the responsible user, first remove the current user assignment and then assign the new user.
  
  
  
  Consult Documentation: 
  
  If you are unsure about the process, refer to the SAP documentation or help files related to work center management.
  
  
  
  Check User Roles: 
  
  Ensure that the user you are trying to assign has the necessary roles and authorizations to be responsible for the work center.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CR01 (Create Work Center), CR02 (Change Work Center), and CR03 (Display Work Center).
  User Roles and Authorizations: Ensure that the users have the appropriate roles assigned in the SAP system to manage work centers.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  Training and Documentation: Consider training sessions or documentation for users who manage work centers to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the error message T5187 and ensure that your work center assignments are correctly configured.