How To Fix T5185 - No telephone number is maintained for the address selected.

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 185

• Message text: No telephone number is maintained for the address selected.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5185 - No telephone number is maintained for the address selected. ?

  The SAP error message T5185 ("No telephone number is maintained for the address selected") typically occurs when you are trying to perform an action that requires a telephone number for a specific address, but the system cannot find a telephone number associated with that address.
  Cause:
  
  Missing Telephone Number: The most common cause is that the address you are working with does not have a telephone number assigned to it in the SAP system.
  Incorrect Address: The address selected may not be the correct one, or it may not have been fully maintained in the system.
  Data Entry Error: There may have been an oversight during data entry, leading to the omission of the telephone number.
  
  Solution:
  
  
  Maintain Telephone Number:
  
  Navigate to the address maintenance screen in SAP.
  Locate the address in question.
  Enter the required telephone number in the appropriate field.
  Save the changes.
  
  
  
  Verify Address:
  
  Ensure that you are using the correct address. Double-check the address details to confirm they are accurate and complete.
  
  
  
  Check User Permissions:
  
  Ensure that you have the necessary permissions to edit or maintain address details in the SAP system.
  
  
  
  Consult with IT or SAP Support:
  
  If you are unable to resolve the issue, consult with your IT department or SAP support team for further assistance. They may need to check for any underlying issues in the system or provide additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like BP (Business Partner) or VD01 (Create Customer) to maintain addresses and telephone numbers.
  Address Management: Familiarize yourself with the address management functionality in SAP, as it can vary based on the module you are using (e.g., Sales and Distribution, Customer Relationship Management).
  Documentation: Refer to SAP documentation or help files for more detailed instructions on maintaining addresses and telephone numbers.
  
  By following these steps, you should be able to resolve the T5185 error and ensure that the necessary telephone number is maintained for the selected address.